> ## Documentation Index
> Fetch the complete documentation index at: https://elephas.app/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Switch Between Monthly and Annual Billing

> Compare monthly and annual billing for Elephas, see how much an annual plan saves you, and how to switch between them for your Personal or Professional plan.

<Warning>
  Draft. This article depends on an open product question and is not ready to publish.
</Warning>

Every Elephas plan comes in monthly or annual billing. Annual billing costs less over a year. You choose when you buy, and to switch an active plan today you contact Elephas support.

## Before you start

* Compare plans in [plans and pricing](/docs/plans-and-billing/plans-and-pricing).
* To switch an existing plan, note the email address on your Elephas account.

## Compare

| Plan | Monthly | Annual | 12 monthly payments | You save per year |
| - | - | - | - | - |
| Personal | \$19 per month | $180 per year ($15/month) | \$228 | \$48 |
| Professional | \$29 per month | $288 per year ($24/month) | \$348 | \$60 |
| Team | \$29 per seat per month | $288 per seat per year ($24/month) | \$348 per seat | \$60 per seat |

In **Choose a Plan**, an annual option shows the full yearly charge first, for example "$180 per year ($15/month equivalent)", so you always see what you will actually pay.

## Steps

### Choose monthly or annual when you buy

1. Open **Settings › Plan & Billing**. On Mac, press **⌘,**. On Windows, press **Ctrl+,**.
2. Under **Choose a Plan**, pick the **Monthly** or **Annual** option of the plan you want.
3. Click **Continue to Checkout** and pay in your browser.

### Switch an active plan

1. Email [support@elephas.app](mailto:support@elephas.app) from the email address on your Elephas account.
2. Say whether you want to move to monthly or to annual billing.
3. When the switch is done, click **Refresh** in **Plan & Billing**. **Current Plan** shows the period, for example "Personal (annual) · paid through" and a date.

## How it works

* **Included AI usage is monthly on both.** An annual plan gets its included Elephas AI usage one month at a time, not twelve months at once. Switching billing period does not add an extra month of usage.
* **Your features are the same.** Monthly and annual versions of a plan include the same devices, Sync and AI options.

## Troubleshooting

<AccordionGroup>
  <Accordion title="I don't see Monthly and Annual options">
    **Choose a Plan** only appears when you have no active plan. To switch an active plan, contact support as shown above.
  </Accordion>

  <Accordion title="Plan & Billing shows the old billing period">
    Click **Refresh**. If it still shows the old period after support confirmed the change, [contact support](/docs/troubleshooting/contact-support).
  </Accordion>
</AccordionGroup>

## Related articles

<CardGroup cols={2}>
  <Card title="Plans and pricing" href="/docs/plans-and-billing/plans-and-pricing" />

  <Card title="Change or downgrade your plan" href="/docs/plans-and-billing/change-or-downgrade-plan" />

  <Card title="AI usage and credits" href="/docs/plans-and-billing/ai-usage-and-credits" />

  <Card title="Invoices and payment" href="/docs/plans-and-billing/invoices-and-payment-method" />
</CardGroup>


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