Skip to main content
Elephas answers from your documents, not the internet. These guides cover the Elephas app for Mac and Windows: adding your PDFs, Word files and spreadsheets, asking questions with citations, choosing where AI runs, and managing your plan or team.
Using classic Elephas (Super Command, the iPhone app, or a license key)? Your guides are in the classic Elephas help center.

Common tasks

Install Elephas

Install on Mac or Windows and sign in.

Quick start

Add your documents and ask your first question.

Choose how Elephas answers

Elephas AI, your own API key, or Local AI.

Privacy

What stays on your computer and what is sent to AI.

Plans and pricing

Compare Personal, Professional and Team.

Cancel your subscription

Cancel in a few steps. Your documents stay on your computer.

Browse by topic

Getting started

Requirements, install, account and first steps.

Brains and documents

Organize your files into Brains and keep them up to date.

Ask and citations

Ask questions and check every answer against your sources.

AI options

Elephas AI, your own API key, or Local AI on your computer.

Privacy and security

Local indexing, encryption and personal information protection.

Sync and devices

End-to-end encrypted Personal Sync across your computers.

Teams

Team Brains, roles, AI policy and device approval.

Plans and billing

Trial, upgrades, invoices, device limits and cancelling.

Troubleshooting

Fix install, import, AI and sync problems.

FAQ

Quick answers to the most common questions.
Still stuck? Email support@elephas.app and include your app version from Settings › Support.