Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your information.
Last updated: January 2025
Introduction
At Elephas, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy applies to all of our products and services, including our Mac app, iOS app, and website. We believe in transparency and want you to understand exactly how your data is handled.
What Information Do We Collect?
Personal Information
We may collect personally identifiable information, such as your name, email address, and contact details when you voluntarily provide it to us through:
- Account registration
- Customer support communications
- Newsletter subscription
- Feedback and survey responses
Your Content and Data
🔒 Important: Your Privacy is Protected
Elephas does not send your actual text content to our servers. When you use our AI features, your content is sent directly to AI service providers (like OpenAI, Claude, or Gemini) based on your chosen configuration. We never see, store, or have access to your actual documents, notes, or generated content.
Technical Information
We may automatically collect certain technical information to improve our services:
- Device information (operating system, version, device type)
- App usage analytics (features used, crash reports)
- License key for subscription validation
- General location information (city, country)
How Do We Use This Information?
We use the information we collect for legitimate business purposes, including:
- Providing, maintaining, and improving our products and services
- Processing subscriptions and managing your account
- Communicating with you about updates, support, and product information
- Analyzing usage patterns to enhance user experience
- Protecting the security and integrity of our services
- Complying with legal and regulatory requirements
Third-Party Services
AI Service Providers
Elephas integrates with various AI services based on your configuration:
- OpenAI: For GPT-3.5, GPT-4, and other OpenAI models
- Anthropic: For Claude models
- Google: For Gemini models
- Local Models: For offline AI processing
Your content is sent directly to these services according to their respective privacy policies. We recommend reviewing their privacy policies if you have concerns about how they handle your data.
Payment Processing
We use Gumroad to manage subscriptions and process payments. Gumroad handles all payment information securely, and we do not store your credit card details on our servers. You can review Gumroad's privacy policy at https://gumroad.com/privacy.
Analytics
We use privacy-focused analytics tools to understand how our app is used and to identify areas for improvement. This data is aggregated and anonymized.
Data Storage and Security
🛡️ Local-First Approach
Your knowledge base, documents, and Super Brain content are stored locally on your device by default. iCloud sync is enabled by default, but you can disable it in the app settings.
Security Measures
- End-to-end encryption for data transmission
- Local storage with optional iCloud sync
- Secure API communication with AI providers
- Regular security audits and updates
- No server-side storage of your content
Offline Mode
Elephas supports 100% offline operation when using local AI models. In offline mode, no data is transmitted to external servers, providing maximum privacy for sensitive information.
Your Rights and Choices
Data Control
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate personal information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to our processing of your personal information
Opt-Out Options
- Disable analytics collection in app settings
- Use offline mode for complete privacy
- Unsubscribe from marketing communications
- Delete your account and associated data
Children's Privacy
Elephas is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
International Users
Elephas is available to users worldwide. If you are located outside of the United States, please be aware that information we collect may be transferred to and processed in the United States and other countries where our service providers operate.
We comply with applicable data protection laws, including the General Data Protection Regulation (GDPR) for European users and other regional privacy regulations.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the updated policy on our website and, where appropriate, through in-app notifications or email. Your continued use of our services after any changes indicates your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:
Email: support@elephas.app
Website: https://elephas.app
We typically respond to privacy-related inquiries within 5-7 business days.