You choose where AI runs
In Settings › AI, under How Elephas answers, you pick one of three options:- Elephas AI (included with your plan)
- My own AI account, which uses your own API key
- Local (on this computer), which is Local AI
What is sent, by mode
The search index, your full documents and your other chats are never sent in any mode. Indexing happens on your computer. Always.
How it works
How a question is answered with cloud AI
With Elephas AI or your own API key, Elephas works in steps. It searches your documents on your computer, sends the best passages to the AI, and the AI can ask Elephas to look up more: search again, list the documents in scope, or read a section. Each lookup runs on your computer, and only the results are sent. So one question can mean several requests, each carrying passages from your documents. Before each request, if Protect personal information when using cloud AI is on, Elephas replaces many common personal details with placeholders and restores them in the answer on your computer. See Personal information protection. The shield under the answer lists what was hidden. See Review hidden details.Elephas AI
When you choose Elephas AI, Elephas tells you: “Your question and the selected sources leave this computer for the Elephas gateway, which forwards them to” a named third-party model provider. “Cloud inference is not end-to-end encrypted.”- The gateway does not store your prompts or answers. It logs only IDs, counts and decisions, such as how many tokens a request used, so your plan’s AI allowance can be measured.
- The model provider’s terms apply. In the app’s words: “Retention and training use by the upstream and its vendors follow their own policies.” The provider’s name is shown on the Elephas AI card in Settings › AI.
- No personal API key is used on this route.
Your own API key
When you choose My own AI account, Elephas tells you: “With your own key, your question and the selected sources go straight to” your provider. “Elephas is not involved and cannot see them.”- Requests go directly from your computer to the provider you picked: OpenAI, Anthropic (Claude), Google Gemini, Groq, Mistral, xAI (Grok), DeepSeek, OpenRouter, Together AI, or a custom endpoint you set up.
- Your API key is stored in Keychain (Mac) or Credential Manager (Windows), and never synced.
- Your provider’s API terms decide whether your data is retained or used for training. Check them for the provider you use.
- Elephas still checks your plan online before it uses your key. That check sends only a device ID, never your key, question or documents.
Local AI
With Local (on this computer), answers are generated by a model running on your computer. In Local AI mode, your question, your documents and your chats are not sent to any AI provider, and no AI request leaves your computer. Elephas still contacts the Elephas service to confirm your plan, at most once an hour while you use it. That check sends only a device ID. See Use Elephas offline for everything that still goes online.Team workspaces
In a Team workspace, the Team Owner’s AI policy decides what is allowed: cloud AI disabled, allowed, or allowed only with redaction. Team cloud AI goes through the Elephas gateway, and personal API keys do not apply. See Team AI policy.Troubleshooting
Elephas can't protect personal information until it finishes downloading
Elephas can't protect personal information until it finishes downloading
Protection is on, but its models are not ready, so nothing was sent. Finish the download in Settings › Downloads. See Personal information protection.
I'm not sure which AI answered
I'm not sure which AI answered
Look at the badge on the answer: Answered by: followed by the mode or provider. Change it in Settings › AI.
FAQ
Does Elephas upload my documents to train AI?
Does Elephas upload my documents to train AI?
Elephas does not upload your documents or your library to any AI. Cloud AI receives only the question, recent chat messages and the passages needed for that answer. Elephas does not train models on your content. Whether a cloud provider retains requests or trains on them is set by that provider’s terms, which the app names for each route.
Does Elephas store my questions on its servers?
Does Elephas store my questions on its servers?
The Elephas AI gateway does not store your prompts or answers. Your chats are stored on your computer, and on your other devices if you use Personal Sync, where they are end-to-end encrypted.
Is Elephas AI end-to-end encrypted?
Is Elephas AI end-to-end encrypted?
No. Requests travel over encrypted connections, but the gateway and the model provider must read your question and passages to answer them. Use Local AI if that is not acceptable for a document.
Can I use different modes for different work?
Can I use different modes for different work?
The mode is a single setting in Settings › AI, and you can switch it at any time. A common setup: Local AI for client files, Elephas AI for everything else.
