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Draft. This article depends on an open product question and is not ready to publish.
Your documents, chats and index live on your computer, so you delete them by deleting them there: individual items inside Elephas, or everything by removing the Elephas data folder and its stored keys. Deleting your Elephas account is a separate request.

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Before you start

  • Deleting local data cannot be undone. Keep your own copies of any original files you still need. Elephas has no export today.
  • If you use Personal Sync, deleting data on one computer is different from deleting a Brain or document inside Elephas. See “Synced data” below.
  • Signing out does not delete anything. After Sign Out, Elephas confirms: “Signed out. Nothing on this device was deleted, and Team content is locked until you sign in again.”

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Steps

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Delete individual Brains, documents or chats

Inside Elephas you can delete a Brain, a document, or a chat. If Personal Sync is on, the deletion syncs to your other devices. See Remove documents, Create and manage Brains and Manage chat history.

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Delete all Elephas data from a computer

There is no single “delete all data” button in Elephas today. To remove everything from one computer:
1

Quit Elephas

Quit Elephas completely.
2

Delete the data folder

In Finder, choose Go › Go to Folder, paste ~/Library/Application Support/Elephas Next, then move the Elephas Next folder to the Trash and empty the Trash.
3

Remove the stored keys

Open Keychain Access, search for “Elephas Next”, and delete the entries you find. They hold the database keys, your sign-in session, any API keys you added, and sync device keys.
4

Remove the app (optional)

Drag Elephas from Applications to the Trash. See Uninstall Elephas.
Uninstalling the app on its own does not remove the data folder or the stored keys.

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How it works

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Local data

Everything Elephas knows about your documents is on your computer. See Where your data is stored. When you delete the data folder and the keys, that copy is gone. Your original files elsewhere on your computer are not touched.

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Synced data

If you use Personal Sync, your other approved devices keep their copies when you delete the data folder on one computer. To remove synced content everywhere, delete the Brains, documents or chats inside Elephas while Sync is on, or delete the data on each device. Data already on a revoked device cannot be erased remotely. See Remove a device. The sync server holds only encrypted data that Elephas cannot read. See Sync encryption.

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Your Elephas account

Your account holds your sign-in, your plan and your devices. There is no account deletion option in the app today. To request account deletion, email support@elephas.app from the email address on your account.

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Usage reports

If you allowed anonymous usage and error reports, they are tied to a random Install ID, not to your account. Turning reports off deletes any not yet sent. See Usage reports.

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Troubleshooting

If Personal Sync is on, signing in and joining Sync again downloads your synced data from your other devices. Delete the content inside Elephas first, or remove this computer from Sync.
The leftover entries in Keychain or Credential Manager cannot unlock anything without the database files. Remove them anyway to finish the cleanup.

Where your data is stored

What data is sent to AI

Turn off Sync

Uninstall Elephas