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How Elephas updates depends on your computer. On Mac, Elephas checks for a new version, then you click Install and Restart now. On Windows, updates come only from the Microsoft Store, which installs them. Your Brains, documents, chats and settings stay as they were either way.

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Before you start

  • You need an internet connection to check for and download updates.
  • On Mac, Elephas should be in your Applications folder, and it never installs an update or restarts without your click. See Install on Mac.
  • On Windows, Elephas should be installed from the Microsoft Store. It never downloads or installs an update itself. See Install on Windows.

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Steps

1

Click Install

A bar appears above your content: “Elephas” and the new version number, then “is available.” A short note may say what changed. Choose:
  • Install to download it now.
  • Later to hide the bar until you next open Elephas.
  • Skip this version to ignore this version. You are told again when a newer one comes out.
2

Wait for the download

The bar shows Downloading update… with a percentage and size. You can keep working. Cancel stops the download; clicking Install later picks up where it stopped.Elephas then shows Verifying update… while it checks the download.
3

Click Restart now

The bar says “Update” and the version number, then “is ready. Restart Elephas to finish.” Click Restart now when it suits you. Elephas shows Installing update…, closes, and opens again on the new version.Choose Later to keep working. The verified update waits and is still ready the next time you open Elephas.
To check yourself, choose Elephas › Settings… or press ⌘,, choose Updates, and click Check for Updates. You see You’re up to date., or the new version and the same steps as above.

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How it works

  • Automatic checks. Elephas checks a few seconds after it opens and then every few hours while it runs. If you are offline, nothing appears and Elephas works as usual. On Windows, the check only decides whether to show the notice.
  • Windows updates come only from the Microsoft Store. The Store signs, delivers and installs them. Elephas never downloads or installs anything on Windows, and it shows the notice only after the Store is serving that version.
  • Verified before install on Mac. Every update is checked three ways before it can install: the release list is signed by Elephas, the download must match its published checksum, and and the new app must carry Elephas’s own code signature (checked with Apple’s Gatekeeper). If any check fails, Elephas discards the download and says: “This update could not be verified and was discarded.”
  • Never older. Elephas only offers a version newer than the one you have.
  • Your data is not touched. Your library lives in its own data folder, separate from the app. An update replaces the program only. See Where your data is stored.
  • After an update. Elephas may refresh how your documents are stored, or read scanned pages again, in the background. Your documents stay searchable meanwhile.
  • Keep every computer current. If you use Personal Sync, computers on very different versions may not sync until you update the older one.
See what changed in each version in the release notes.

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Troubleshooting

Elephas could not reach the update server. Check your connection, then click Check for Updates again in Settings › Updates.
On Mac, free up space on your startup disk, then click Try again.
On Mac, this usually means Elephas could not replace itself, for example because it is not in your Applications folder or your account cannot write there. Move Elephas to Applications and try again. You can always download the latest version from elephas.app and install it over your current one; your data stays. See Elephas won’t start if the app does not reopen.
You are running a copy of Elephas that cannot update itself. Install Elephas normally from elephas.app.
Click Open Microsoft Store in Settings › Updates, and update Elephas from its page. If the Store is blocked on your work PC, ask your IT team. If the Store app does not open, use the Elephas page on the web.
“Another of your devices runs a newer Elephas. Update this one to sync with it.” Update this computer with the steps above. On Windows, that means the Microsoft Store.

Release notes

System requirements

Uninstall Elephas

Elephas won't start