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Draft. This article depends on an open product question and is not ready to publish.
Every Elephas plan comes in monthly or annual billing. Annual billing costs less over a year. You choose when you buy, and to switch an active plan today you contact Elephas support.

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Before you start

  • Compare plans in plans and pricing.
  • To switch an existing plan, note the email address on your Elephas account.

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Compare

In Choose a Plan, an annual option shows the full yearly charge first, for example “180peryear(180 per year (15/month equivalent)”, so you always see what you will actually pay.

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Steps

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Choose monthly or annual when you buy

  1. Open Settings › Plan & Billing. On Mac, press ⌘,. On Windows, press Ctrl+,.
  2. Under Choose a Plan, pick the Monthly or Annual option of the plan you want.
  3. Click Continue to Checkout and pay in your browser.

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Switch an active plan

  1. Email support@elephas.app from the email address on your Elephas account.
  2. Say whether you want to move to monthly or to annual billing.
  3. When the switch is done, click Refresh in Plan & Billing. Current Plan shows the period, for example “Personal (annual) · paid through” and a date.

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How it works

  • Included AI usage is monthly on both. An annual plan gets its included Elephas AI usage one month at a time, not twelve months at once. Switching billing period does not add an extra month of usage.
  • Your features are the same. Monthly and annual versions of a plan include the same devices, Sync and AI options.

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Troubleshooting

Choose a Plan only appears when you have no active plan. To switch an active plan, contact support as shown above.
Click Refresh. If it still shows the old period after support confirmed the change, contact support.

Plans and pricing

Change or downgrade your plan

AI usage and credits

Invoices and payment