Before you start
- Install Elephas on your Mac or Windows PC.
- You need an Elephas account. You create one in your browser when you start the trial.
- Each account gets one free trial.
Steps
You can start the trial in two places.- From your first question
- From Settings
- Add a few documents and ask a question.
- Elephas shows Start your free trial to get this answer, with No card needed. Nothing is charged. Your question is kept.
- Click Start Free Trial. Your browser opens so you can sign in or create your account.
- Switch back to Elephas. You see Free trial started. 7 days left. and your question is answered.
What’s included
In the app’s own words: “Try Elephas free for 7 days on 1 device: $1 of included AI, plus your own key and the on-device model. No card needed and nothing is charged. Sync needs the Professional plan.”How it works
- The clock starts when you click Start Free Trial. Installing Elephas, adding documents or signing in does not start it. The trial lasts exactly 7 days from that moment, and Plan & Billing shows the end date and time.
- Elephas AI on the trial has a total limit and a daily share. The $1 covers the whole trial and does not refill. Each trial day also has its own share, so you can’t use it all in one sitting. Settings › AI shows Trial AI usage and today’s usage, with the time today’s share resets.
- One question at a time on Elephas AI. If you ask while another trial answer is still running, Elephas asks you to wait for it to finish.
- Your own API key and Local AI keep working until the trial ends, even after the trial’s Elephas AI usage is used up. Your provider bills your own key directly.
- One computer. The trial works on 1 device. To try it on a different computer, move it there with Use This Device Instead. See device limits.
- No automatic charge. No card is collected, so nothing can be charged. To keep going after 7 days, you choose a plan yourself.
- Indexing happens on your computer. Always. When you ask with Elephas AI, your question and the matching passages are sent to answer it, with personal details that Elephas detects hidden first. See what data is sent to AI.
What happens when the trial ends
Elephas shows Your free trial has ended. Choose a plan to continue. Elephas AI, your own API key and Local AI stop answering. Your Brains, documents and chats stay on your computer and you can still browse and search them. See when your plan ends.Troubleshooting
This account has already used its free trial or has a plan
This account has already used its free trial or has a plan
Each account gets one trial, and an account that already has a plan can’t start one. Reinstalling Elephas does not reset it. Choose a plan to continue.
Free trials are not available right now. Try again later.
Free trials are not available right now. Try again later.
Trials are paused for a while on the Elephas side. Nothing is wrong with your account. Try again later, or contact support.
Today's included trial AI is used up
Today's included trial AI is used up
You reached the trial’s share for today. It resets at the time shown. Until then, your own API key and Local AI still work. See AI allowance used up.
FAQ
Do I need a credit card to start the trial?
Do I need a credit card to start the trial?
No. The trial needs only an Elephas account. No card is collected.
Will I be charged when the trial ends?
Will I be charged when the trial ends?
No. Nothing is charged, ever, unless you choose a plan and complete checkout yourself.
Is $1 of AI usage a balance I can spend or get back?
Is $1 of AI usage a balance I can spend or get back?
No. It is a usage limit for the trial, not money in an account. It has no cash value.
Can I extend my trial or get a second one?
Can I extend my trial or get a second one?
No. Each account gets one 7-day trial. If something went wrong during your trial, contact support.
Do I lose my documents if I don't buy a plan?
Do I lose my documents if I don't buy a plan?
No. Your Brains, documents and chats stay on your computer. Elephas never deletes them because a trial or plan ended.
If I buy a plan during the trial, do I keep the rest of the trial?
If I buy a plan during the trial, do I keep the rest of the trial?
Your paid plan starts as soon as payment is confirmed, and the trial ends. Your Brains, chats and settings carry over unchanged. Unused trial usage does not carry over.
