Before you start
- You need an Elephas account to buy a plan. See create your account and sign in.
- Not sure yet? Start with the free trial. It needs no card.
- Prices are in US dollars. Checkout shows any tax and the final amount before you pay.
Compare plans
In the app, each plan card in Settings › Plan & Billing › Choose a Plan states its price, the AI credits of usage it includes each month, and its device limit, for example Works on up to 3 devices, with Sync.
How to choose
- Personal is for one person on one computer. It includes Elephas AI each month, plus your own API key and Local AI.
- Professional is for heavier use or more than one computer. It includes more Elephas AI usage, works on up to 3 devices, and includes Personal Sync between them.
- Team is for groups that share documents. Your team gets its own workspace, shared Team Brains, roles and a Team AI policy. The Owner counts as one seat. See Elephas for Teams.
- Enterprise is a contract plan for larger organizations. See Enterprise.
Buy a plan
1
Open Plan & Billing
On Mac, choose Elephas › Settings… or press ⌘,. On Windows, choose File › Settings… or press Ctrl+,. Then choose Plan & Billing.
2
Pick a plan
Under Choose a Plan, pick a plan and monthly or annual billing. Annual plans show the yearly charge, with the monthly equivalent beside it.
3
Pay in your browser
Click Continue to Checkout. Checkout opens in your browser. When payment is confirmed, Elephas shows Payment confirmed. Your plan is active.
How it works
- Your plan belongs to your Elephas account. There is no license key. Sign in on another computer to use it there, within your device limit.
- Indexing happens on your computer. Always. Your documents are read and indexed locally on every plan. Plans differ in how much Elephas AI is included, how many computers you can use and whether Sync is included.
- Elephas AI usage is included, not billed per question. Each paid plan includes a monthly amount. If you use it up, you can keep asking with your own API key or Local AI. There is no surprise overage charge. See AI usage and credits.
- You control where AI runs. Elephas AI, your own API key and Local AI are all included on Personal and Professional. See what data is sent to AI.
Troubleshooting
I don't see Choose a Plan
I don't see Choose a Plan
Choose a Plan appears only when you are signed in and do not have an active plan. If you already have a plan, see upgrade your plan.
Your account already has an active plan
Your account already has an active plan
Elephas does not let you buy a second plan on top of an active one. To change plans, see change or downgrade your plan.
Checkout finished but the plan is not active
Checkout finished but the plan is not active
Elephas waits for the payment to be confirmed and shows Waiting for payment confirmation. Click Check Again after a moment. If it does not update, contact support.
FAQ
Is there a free plan?
Is there a free plan?
No. There is a 7-day free trial with no card required. Without a trial or plan, you can still open your Brains, add and search your documents and read your past chats, but you cannot get new answers. See when your plan ends.
What is the difference between Personal and Professional?
What is the difference between Personal and Professional?
Professional includes more Elephas AI usage each month, works on up to 3 devices instead of 1, and includes Personal Sync. Everything else is the same, including Local AI, your own API key and personal information protection.
How much do I save with annual billing?
How much do I save with annual billing?
At the listed prices, annual Personal costs 228 for 12 monthly payments, and annual Professional costs 348. See monthly or annual billing.
Does my classic Elephas license work here?
Does my classic Elephas license work here?
No. This app uses an Elephas account, not license keys. See moving from classic Elephas.
Do I pay extra if I use more AI?
Do I pay extra if I use more AI?
No. When your included Elephas AI usage runs out, Elephas AI pauses until it resets. You are not charged for more. You can keep asking with your own API key or Local AI.