Elephas

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Troubleshooting

Fix common issues with indexing, performance, and connectivity.

Common Issues

Solutions for the most frequently reported issues with Elephas: Super Command not working, slow AI, missing citations, billing, and permissions.

Indexing Problems

Fix issues with files not indexing, errors during indexing, and integration sync problems in Elephas.

You Exceeded Your Current Quota

The 'You exceeded your current quota' error comes from OpenAI billing, not Elephas. Switch to the Elephas AI engine, or add billing to your OpenAI account.

App Store Version FAQ

Answers for the Mac App Store version of Elephas: automatic activation with no license key, Mac and iPhone sync, missing Hotkeys/menu bar/Super Command, and connecting Apple Notes and offline models.

Fix iCloud Sync Issues Between Mac and iPhone/iPad in Elephas

Super Brains not syncing between your Mac and iPhone/iPad? Check your Apple ID, Pro or Pro Plus subscription, and iCloud storage, then restart or sign out and back into iCloud.