Guide · 11 min read

Amazon Quick Desktop App: What It Reads on Your Mac and Where Your Files Go

The Amazon Quick desktop app can read whole folders on your Mac or PC, far more than one pasted question. A 2026 report by Cyberhaven found that 39.7 percent of all AI interactions involve sensitive data (Cyberhaven).

What you need is a plain answer. The Amazon Quick desktop app is Amazon's AI assistant for work on Mac and Windows. It reads folders you grant, keeps your chats and searchable copies of files you choose in your Amazon Quick account, and sends your prompt and any attachments to cloud models.

The sections below cover what it reads, where each file goes, the risks, the plans, and how it compares with Claude Cowork and ChatGPT.

Quick answer

  • The Amazon Quick desktop app is Amazon's work assistant for Mac and Windows.
  • Granting a folder doesn't upload it. Indexing (building a searchable copy) does. Chats and memory live in Amazon's cloud.
  • Each request sends your prompt and any attachments to cloud models. Amazon says it doesn't use them to train AI models.
  • The $0 Free plan needs no AWS account. Amazon's pages disagree on whether it includes the app.
  • Elephas is a private AI knowledge assistant for Mac and Windows that answers from your own documents and hides personal details first. Plans start at $19 a month after a 7-day free trial (pricing).

What Is Amazon Quick, and What Does the Desktop App Do?

Amazon Quick is Amazon's AI assistant for work, and the desktop app brings it to macOS and Windows. The app runs on your computer, but AI models in Amazon's cloud handle each request, says the AWS security page for enterprise accounts (AWS is Amazon Web Services).

AWS built it as the next step after Amazon Q Business, which closed to new customers from 31 July 2026 (AWS notice). It first launched as Amazon Quick Suite in October 2025 (Quick Suite launch).

The preview began on 28 April 2026. An AWS What's New post of 9 September 2026 made it generally available in 7 AWS Regions, and Amazon's launch story was last updated that day.

What Does the Amazon Quick Desktop App Read on Your Computer?

The Amazon Quick desktop app reads folders you grant, work apps you connect and pages its browser opens, and AWS lists no screen-watching tool.

What Amazon Quick reads: granted folders, indexing, connectors and browser automation
What Amazon Quick reads: granted folders, indexing, connectors and browser automation

If you give the app your Documents folder, nothing is uploaded at first. AWS says Quick "can read its files on your computer, but it doesn't upload them until you turn on indexing" (building a searchable copy). Indexing sends their content to your Amazon Quick account and rescans every 30 minutes.

Quick can't read folders you didn't pick, and it can't see your whole Mac. A sandbox (a walled-off space where its code runs) keeps it to granted folders, though AWS says the sandbox "always has access to the system temporary directories regardless of the configured folder permissions."

Where Do Your Files Go? The Knowledge Graph, Your Account and Each Request

Amazon Quick keeps your chats, memory, knowledge graph and indexed files in your cloud-based Amazon Quick account, says the AWS desktop security documentation.

Three groups: stays on your computer, in your account, sent
Three groups: stays on your computer, in your account, sent

In AWS's words, Amazon Quick "keeps each user's conversations, memory, knowledge graph, library, skills, and indexed folder content in your AWS Quick account" (desktop security page). A knowledge graph is a map of the people, projects and dates in your work.

What stays on your computer, what lives in your Amazon Quick account, what is sent with each request

ItemWhere it goesSource
Settings, folder permissions, logs, cached previewsYour computer, in the unencrypted .quickwork folderAWS desktop security page
Sign-in tokensYour computer, in Keychain or Credential ManagerAWS desktop security page
Folders you grant but do not indexRead on your computer by Quick's tools, not uploaded to your account. The model that answers runs in Amazon's cloudAWS knowledge page
Indexed files, chats, memory, knowledge graphYour Amazon Quick account, encrypted at restAWS desktop security page
Your prompt and any attachmentsSent with each request to cloud modelsAWS desktop security page

AWS also says "You cannot disable cross-Region inference". That means your request may be handled in another AWS region in the same part of the world.

What Are the Risks of Using Amazon Quick on Your Computer?

The main Amazon Quick risks come from what hidden instructions or other apps can reach and what leaves your computer with each request, not from AI training.

Six Amazon Quick risks, from the unencrypted folder to always-on agents
Six Amazon Quick risks, from the unencrypted folder to always-on agents

Your prompt and any attachments go to Amazon's cloud models with each request. AWS's documents do not describe a way to hide names first. Microsoft Purview labels (company file tags) can block a labelled file, but that is not hiding names in the text.

Prompt injection (hidden instructions in a file, web page or invite that steer an AI agent) is what AWS calls adversarial content. A study by Nasr, Carlini, Tramer and 11 co-authors found that attacks that adjust to each protection got past 12 recent protections, with success "above 90% for most" (arXiv).

In January 2026, researchers at PromptArmor made Claude Cowork upload files from a connected folder through a hidden instruction. In June 2025, EchoLeak showed Microsoft Copilot in Microsoft 365 could leak data. Microsoft fixed it, with no evidence customers were targeted. No public attack on Amazon Quick was found as of 10 November 2026.

Amazon Quick Pricing: Which Plan Includes the Desktop App?

Amazon Quick pricing starts with a $0 Free plan you can open with a Google (Gmail), Apple or Amazon login, no work AWS account needed. AWS's pages disagree on which plans include the desktop app.

Amazon Quick plans grouped by AWS account need, as of November 2026
Amazon Quick plans grouped by AWS account need, as of November 2026
PlanPrice as of November 2026
Free$0, one user, 1 GB index
Plus$20 a user a month yearly, or $25 monthly
Max$100 a user a month yearly, or $125 monthly
Essentials$3 a user, plus $250 per account a month
Professional$20 a user, plus $250 per account a month
Enterprise$40 a user, plus $250 per account a month

AWS's pricing page lists the desktop app on every plan, Free included, while its FAQ says the app "is available on Plus, Professional, and Enterprise plans". The pages disagree, so check the pricing page on the day you sign up.

Amazon Quick suits teams that want AI agents and connectors across work apps. If you mainly ask questions of your own files, see the next section.

Amazon Quick vs Claude Cowork and ChatGPT: Where Your Data Goes

Elephas: The Solution for Private Answers From Your Own Files

For private answers from your own files, keep your documents on your computer and hide personal details before a question leaves it.

Five steps showing how Elephas answers from your files
Five steps showing how Elephas answers from your files

A LayerX report, covered by The Register in October 2025, found that 22 percent of copy-and-paste actions into AI tools include personal or card data (The Register).

Elephas is a private AI knowledge assistant for Mac and Windows that answers from your own files and shows the source passage. Your documents stay stored on your computer.

Elephas showing what the AI model sees with details hidden
Elephas showing what the AI model sees with details hidden

Illustration from the Elephas website. Names and details are examples.

Before a question leaves your computer, Elephas hides personal details such as names, email addresses and phone numbers, then puts them back in the answer. The question and selected passages still go to the cloud model, with those details hidden. The optional on-computer model sends nothing anywhere.

FAQ: Amazon Quick Desktop App Questions

Does AWS use my files to train AI models?

No. AWS's FAQ says it does not use your data "to train models in any AWS Quick plan", free or paid. The desktop security page adds that AWS doesn't use "your conversations, files, or personal context to train or improve AI models."

Does the desktop app run on Intel Macs?

No. AWS's getting started page lists macOS 12 or later on Apple Silicon (M1 or later), or Windows 10 64-bit or later. Both need 8 GB of RAM and 2 GB free to install, with 10 GB or more recommended for search indexing.

How long does Amazon Quick keep my chats?

Amazon Quick keeps unpinned chats for 365 days and chats you pin or put in folders for 750 days, per AWS's usage limits page. The rolling 30-day window on its data handling page applies only after a user is deleted. Memory and the knowledge graph together can use up to 2 GB.

Can Quick's built-in filters stop prompt injection?

Not fully. AWS's security page says Quick's blocked-word filters use exact matching and apply only to the web experience. A study by Zhan, Fang, Panchal and Kang found attacks that adjust to each protection got past all eight protections tested on AI agents, with success over 50% (ACL Anthology).

What do early users report about the desktop app?

Independent reviews barely exist as of November 2026. One user on the AWS community forum reports company sign-in failing when another app already uses port 18080 (July 2026). An AWS Partner replied in the same thread that the app uses that fixed port. On 14 August 2026, AWS let admins set per-user limits.

Selvam Sivakumar
Written by

Selvam Sivakumar

Founder, Elephas.app

Selvam Sivakumar is the founder of Elephas and an expert in AI, Mac apps, and productivity tools. He writes about practical ways professionals can use AI to work smarter while keeping their data private.

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